⚡ Who is Mai
Mai Tran · Senior Designer · Cuisine + Old Quarter at ATL DMC · 10 yrs Hanoi cuisine + Old Quarter walking · Bún chả Hương Liên + Phở Thìn family connections. Trained directly by Robert Nguyen · ATL brand voice + audit framework discipline · WhatsApp 1-hour reply guarantee.
Why work with Mai directly
About Mai Tran
I joined Asia Travel Links DMC after Robert Nguyen recruited me personally · I had previously worked at larger DMCs + boutique tour operators · ATL was where I could combine professional ops experience with the one-named-human accountability model Robert had built since 2011.
Robert trains every senior designer directly · I went through 3 months of Robert-shadowing before taking my first independent trip · learned the ATL brand voice + audit framework + Phase 0.5 component discipline + WhatsApp 1-hour reply guarantee + transparent supplier-vs-fee pricing.
What I love about ATL is that every trip I design gets reviewed by Robert before quote-out · he stays copied for the first 48 hours after booking · and he is the named escalation if anything goes wrong on-trip. I have my expertise · but I am never the only person who has your back.
“Trained by Robert · ATL brand voice + one-named-human accountability + transparent pricing. When you work with me, you also have Robert as escalation · not separate · together.”
— Mai Tran · Senior Designer · Cuisine + Old Quarter · Asia Travel Links DMCWhat Mai personally specialises in
🍜Hanoi cuisine deep-dives
Small-group 4-hour food walks · Phở Thìn + Bún chả Hương Liên + Bánh cuốn Bà Hoành · introductions by name to restaurant owners.
🥢Home-cooking classes
Half-day cooking with grandmothers in Bát Tràng village · Phở broth from-scratch + bánh xèo + nem rán · take recipes home.
🏛Old Quarter walking tours
Old Quarter 36-streets architectural walk · Hoan Kiem Lake morning tai-chi watching · French Quarter colonial café crawl.
🍵Vietnamese coffee culture
Café Giảng egg-coffee 1946 origin · Vietnamese coffee history + brewing methods · roasting workshop with 3rd-gen Hanoi roaster.
🌿Dietary-restricted travelers
Vegetarian + vegan Hanoi food walks · gluten-free options · halal restaurant routing for Muslim travelers.
📚/cuisine/ section editorial
Editorial author on /cuisine/<dish>/ PDP pages · IPA pronunciation + Wiktionary citation + regional variant matrices.
Tours Mai designed personally
These are tour packages I scoped, costed, and signed off on personally · not catalog tours assigned to a designer. Click any to see the full itinerary + my designer notes.
What clients say about working with Mai
Testimonials specifically about working with Mai personally · NOT site-wide ATL reviews. Each Review JSON-LD has itemReviewed: Person.
“Mai walked us through Old Quarter for 4 hours · she introduced us to the Phở Thìn lady (her mother knew her growing up) · we got the secret stir-fried beef step explained personally. Felt like eating with a Hanoi family.”
“Vegan in Hanoi felt impossible until Mai routed us through 8 vegan-friendly spots over 4 days · including a vegan bánh mì shop I would never have found. She speaks the dietary language fluently.”
“Cooking class at Bát Tràng with the grandmother · Mai translated the 60-year-old phở broth recipe step-by-step · we made bánh xèo + nem rán + actual phở from scratch · took the recipe home in Vietnamese + English.”
Working with Mai · FAQ
Can I request Mai to design my trip specifically?🔊 Audio summary
Yes · WhatsApp ATL central +84 917 506 881 with "Direct to Mai" · or ask Robert to route your brief to Mai based on your specialty fit. Robert reviews every team-member assignment before quote-out.
What does Mai personally specialise in?
Mai specialises in Hanoi cuisine deep-dives + Old Quarter walking · 10 years of experience · trained directly by Robert Nguyen in ATL brand voice + audit framework + one-named-human accountability model.
What languages does Mai speak at customer-service level?
Mai speaks VI/EN at customer-service level. For other languages, ATL has dedicated language-speakers across the 24-member team · we route by language need.
Does Robert oversee Mai's trips?
Yes · Robert reviews every Mai-designed trip before quote-out · stays copied on the customer thread for the first 48 hours after booking · and is the named escalation if anything goes wrong on-trip. Mai has expertise · Robert is backup accountability.
How do I contact Mai directly?
WhatsApp ATL central +84 917 506 881 with "Direct to Mai" · email Mai's ATL alias OR LinkedIn DM. Response time: WhatsApp 1-hour reply guarantee Mon-Sun 7am-11pm ICT · email 4-hour business hours.
Verified sources about Mai
- LinkedIn public profile · mai-tran-atl — full career history + endorsementsverified 26/05/2026
- ATL DMC team page — full team listing + senior designer credentialsverified 26/05/2026
- VNAT Tour Operator Licence holder record — ATL DMC licensed via Robert Nguyenverified 26/05/2026
Other team members you might work with
Mai personally vetted and trained each senior designer · click any to see their specialisation.
💰 Hire Mai as private guide
Mai is available for private-guide assignments per day. Rates below cover guide fee · pre-trip briefing · WhatsApp on-trip support. Not included: client meals · entry tickets · transport (book separately or bundle into a package).
| Duration | 🇬🇧 ENbaseline | 🇻🇳 VN−20% local | 🇫🇷 FR+10% premium | 🇯🇵 JP+15% premium |
|---|---|---|---|---|
| Half Day 4 hours · morning OR afternoon | $120 | $96 | $132 | $138 |
| Full Day ⭐8 hours · most-booked | $200 | $160 | $220 | $230 |
| Multi-day overnight per day · 2+ nights · accommodation extra | $170 | $136 | $187 | $195.50 |
| Rates per language premium multiplier (EN baseline · VN −20% local · FR +10% · JP +15%). All-inclusive: guide fee · pre-trip briefing · WhatsApp on-trip support · post-trip follow-up. NOT included: client meals · entry tickets · transport (book separately or bundle into a package). | ||||